
State Farm® Insurance Agent Jose Herrera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Amanda Gonzalez Thompson
February 20, 2025
"I’ve worked with Jose on and off for years as we’ve moved in and out of the DC area several times. He has always been very responsive and great to work with. I recently worked with Charly Sanchez on Jose’s team, who was able to get us set up with our new policy extremely quick. Charly walked me through our policy in detail and was a true delight to work with. I’m very impressed with Charly and grateful for his assistance!"
"Always great working with you Amanda, and happy to welcome you back to the area!"
James Johnson
February 14, 2025
"I've been with Jose for a few years now and he is an excellent agent. He has been very helpful in handling all insurance related questions and processes. Strongly recommend."
"Great working with you James, happy to help with your insurance needs!"
florencia muñoz
February 14, 2025
"Muy agradecida por la atención en José herrera pucon, las vendedoras con la mejor disposición para encontrar lo que uno anda buscando!! Excelente servicio, recomiendo !"
"muchas gracias Florencia, un gusto poder ayudar con su seguro!"
Ken Mierke
February 11, 2025
"Jose was extremely responsive when the website couldn't provide a policy. He was professional and quick. Very happy."
"Thanks for the opportunity to work with you and your insurance needs!"
Robyn Murray
January 21, 2025
"Jose and his staff have been lovely to work with over the last year. Always very helpful and they make it super easy to get the necessities of insurance taken care of."
"Great working with you! Happy to help with your insurance needs. "
Ankita Singh
January 16, 2025
"Adara was such a pleasure to work with. She explained a number of options that would address the specific needs I outlined and was prompt, proactive, helpful, and warm throughout the process. Am very pleased and highly recommend."
"Happy to help with your insurance needs. Look forward to working with you!"
Ali Hawa
January 16, 2025
"They was so amazing"
"Great working with you!"
Flavio Javier Aguilar Flores
January 6, 2025
"Muy buena atención y explicación al momento de hablar sobre mi solución recomendable 10 de 10"
"Gracias Flavio por su confianza en obtener seguro con nosotros. Estamos para servir."
Hayden Heggemeier
December 17, 2024
"Charly Sanchez was great to work with!"
"Thanks for choosing to work with us for your insurance needs!"
Mikayla Schalow
December 14, 2024
"My family has been with State Farm for years and when I moved states I felt confident knowing I could continue with the same insurance company. Mr. Herrera’s team has been nothing but helpful when it came to me getting renters insurance and eventually car insurance when I registered my car in VA. I’d like to give a special thanks to Charly Sanchez for walking me through the car insurance process and for following up with me in a timely manner. His communication skills are top tier! I highly recommend Mr. Herrera’s team for your insurance needs."
"Welcome to the area, Mikayla, we’re grateful you trust in us for your insurance needs!"
Nicolas Wester
December 12, 2024
"Last week I needed assistance with a policy update and was very disappointed with the support I got from Jose and Charly. I received no assistance or guidance on how to get what I needed. Instead I got unhelpful, repetitive stonewalling. After only a few emails, Jose told me my 2 options were to find a new agent, or find a new insurance company. "Maybe you'll work better with them". Short of a verbally abusive customer, which I wasn't, that's no way to treat a customer. I was a State Farm customer for 9 years and I was happy with all of the agents I worked with in the past, but I found this unacceptable service and I have since switched insurance providers."
"Hi Nicolas, I think the public would appreciate the truth so I am responding for their sake. "Short of an abusive customer, which I wasn't" is pretty misleading to them. The only reason I gave you those 2 options was not because you were so respectful, but because we will not accept working with customers who are going to be rude to any of our staff. After Charly deeply and thoroughly explaining underwriting processes and that we didn't want to promise a rate with all the changes you were making knowing that in the next few days the company was processing a renewal for your next term and could possibly change it. To which you replied "I don't care about your underwriting processes". We will continue to work hard and live up to the 5 star reviews that everyone has provided based on our responsiveness and professionalism. And although this has come to an end, we appreciate the trust you had in us for those 9 years."
Jayla Romain
September 27, 2024
"I just recently moved to the area from out of state and have been working to get my policy moved over. I have been so impressed with the communication and staff at Jose’s office. Charly even noticed that two of my previous insurance claims (from over a year ago) were categorized incorrectly and worked with the claims department to get me $600 back! Charly went above and beyond to do this and I am so grateful!"
"Happy to help, Jayla! Thank you for choosing us for your insurance needs!"
Peter Yihong
September 10, 2024
"Charly Sanchez from the office helped me with my auto insurance quote, stayed extremely helpful and friendly during the entire process. Really great customer experience, that's why I came back to State Farm without a second doubt!"
"Happy to work with you and your auto insurance needs!"
K
August 14, 2024
"Incredibly smooth experience with getting my insurance set up and a clear understanding of what that includes/doesn't include. Charly was very helpful and I have zero complaints on how he described things or how they provided me my quote and final insurance confirmation!"
"Grateful you chose to work with us for your insurance needs!"
Mengli Sha
July 5, 2024
"I worked with Charly Sanchez and he is extremely helpful. He is friendly, responds fast and attentive. I appreciate your service. Thank you."
"Thanks for trusting us for your insurance needs! Here to help!"
Gopi Shah Goda
June 27, 2024
"I worked with Charly Sanchez on a new policy. The process was extremely smooth and easy. Thanks Charly!!"
"Happy to work with you, Gopi! Thanks for choosing us for your insurance needs. "
Alejandro Mejia
June 21, 2024
"He helped me get Insurance fast. While i was struggling to find a good insurance for a good price, he helped me found the best price for my car."
"Great working with you for your insurance needs!"
Erin Abdelrazaq
June 13, 2024
"Spoke with Charly about switching over from another provider. The process was so easy and Charly was incredibly helpful with my questions about the process and also my new policy with State Farm. Highly recommend working with them!"
"Thank you for the opportunity to work with you and your insurance needs! "
Salman Husain
June 6, 2024
"I worked with Charly Sanchez to get home and auto insurance policies set up. He was extremely responsive, offered competitive rates, and created the policies quickly. Charly and Jose are great to work with!"
"Great working with you Salman. Thanks for choosing us for your insurance needs!"
Monika Šajtlavová
May 28, 2024
"Charly was very helpful and explained everything in the detail. He was very quick to response and set up our insurance policy in tight schedule. Definitely recommend!"
"Happy to help Monika! Thanks for the opportunity to work with your insurance needs."
Lishuo LI
May 14, 2024
"I feel very lucky to have this team to work on my rental insurance. Charly Sanchez was very quick to answer my questions and reply to my emails. He always comes to me with good examples and detailed answers. Highly recommend this team!"
"Happy to help. Thanks for choosing us for your insurance needs"
Satish Ghimire
May 9, 2024
"Charly was quick to respond, explained details very well and provided the documents I needed promptly."
"Thanks for choosing to trust us for your insurance! Happy to help."
Michael Wille
May 6, 2024
"Very responsive and helpful"
"We’re happy to help with your insurance needs. Thanks for choosing us. "
Srishti Banerjee
April 4, 2024
"Jose is great - super communicative, has your back when you need him! I am very pleased with the service!"
"Great to work with you. Happy to help with your insurance needs!"
Maibely Godoy
March 11, 2024
"Excelente servicio al cliente, es eficiente y muy profesional."
"Gracias y un placer ayudarla con su seguro, Maibely!"